Work-Order/Maintenance/Purchase Requests

  • For any maintenance and work order request, you may submit these by using the eGuide or by going to the Management Office to complete a work order form.
  • Or by email to CustomerService@stratexfs.com
  • Maintenance will be sent to your room at the soonest availability. 
  • Please report immediately any water damage found in your room or electrical dangers.
  • Maintenance will be schedule within 24-48 hours.
  • Purchase request for items not provided by Stratex, such as refrigerators, desks, chairs and miscellaneous items can also be requested by using the work order form. Price will be quoted to you for approval prior to items purchased and delivered to your room.

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